Placing an order is simple! Just browse through our collection of cases and accessories, select the products you love, and add them to your cart. Proceed to the checkout, fill in your shipping details, and complete the payment process.

Your order will be on its way to you soon.

At dalge, we prioritize your convenience and security when shopping with us. We gladly accept all major credit cards, PayPal, Apple Pay, GooglePay, and Shop Pay for a seamless checkout experience. Your payment information is protected with the highest level of security, ensuring that your transactions are safe and secure.

All orders are dispatched from our warehouses in US and EU depending on the location of shipment.      Shipping is fully tracked from our door to yours.


Orders need 1-3 days of processing before they are sent out for shipping.

Note: shipping time doesn't include these processing days.

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* For “Pre-Order” Items,  always check the dates of shipping on product description. 

* For US Market only, MacBook cases leave from another warehouse so if purchasing a MacBook case along with other products you will receive tracking info for 2 different parcels.



* USA SHIPPING TIMES:

-Fast Tracked Shipping : 3-5 business days after dispatch

 SHIPPING PRICES:

* Fast Tracked Shipping of all products except MacBook Cases - $6,95  | Free for orders above 80 €

* MacBook Cases Fast Tracked Shipping via DHL Express - $15,95 

* EUROPE & UK SHIPPING TIMES:

* Standard Tracked Shipping : 3-10 business days after dispatch

* Express Shipping Via DHL: 2-5 business days after dispatch

SHIPPING PRICES:

 * Standard Tracked Shipping - 6,95 € | Free for orders above 80 €

* Express delivery - 14,95 €

-With Standard Shipping, your order will be delivered by your local postal service.

PLEASE NOTE: 

During Holidays, Shipping Companies are very busy and some orders might experience delays. Make sure you place your order ahead of time to avoid delays .

TRACKING:

All orders are 100% tracked. Tracking info will be emailed to you as soon as the item/items are shipped. Allow 24-48 Hrs after shipment to track your order

Share details about your shipping policies, item returns, or customer service.

* USA:

-Fast Tracked Shipping : 3-5 business days after dispatch

 SHIPPING PRICES:

* Fast Tracked Shipping of all products except MacBook Cases - $6,95  | Free for orders above 80 €

* MacBook Cases Fast Tracked Shipping via DHL Express - $15,95 

* EUROPE & UK:

* Standard Tracked Shipping : 3-10 business days after dispatch

* Express Shipping Via DHL: 2-5 business days after dispatch

SHIPPING PRICES:

* Standard Tracked Shipping - 6,95 € | Free for orders above 80 €

* Express delivery - 14,95 €

If you wish to make changes or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request, but please note that once an item has entered the production stage, changes or cancellations may not be possible.

At Dalge Company, we partner with two printing partners to ensure the highest quality and swift delivery of our products.

For USA Market only, Laptop Cases Leave From another location. Therefore purchasing a MacBook Case In US along with other items, you will receive Fast Tracking info for two parcels. Rest Assured, Your parcels will be delivered smoothly at your door!

Parcels will come with tracking number. Once your order is shipped, you will receive an email with tracking information for your package or packages, allowing you to monitor their process.

Happy to announce that now we are Shipping to USA, EUROPE & UK.

At Dalge, we are committed to ensuring our customers are satisfied with their purchases. Please review our refund and return policy below:

Eligible Refunds and Exchanges: We accept refunds and exchanges only for faulty items. If you receive a defective product, please reach out within 14 days of receiving your order.

Incorrect Orders: Double-check your device model before placing an order. We cannot process refunds or exchanges for items ordered in the wrong model.

Required Documentation: To initiate a refund or exchange, email us clear pictures of the faulty product at dalgeofficial@gmail.com. This will help us assess the issue.

Processing Time: After receiving your request, our team will review the case and respond within 10 business days with the next steps.

Exchanges: For quicker exchanges, return the item you have. Once the return is accepted, we will provide instructions for exchanging defective items to new items.

Refunds: If you wish to get a refund for the defective item instead, after we receive and inspect your return, we will notify you via email about the status of your refund. If approved, the refund will be processed and credited to your original payment method within 15 business days.

How to File a Return:

Contact Us: Before returning an item, reach out to our returns team at dalgeofficial@gmail.com to begin the process.

Return Authorization: Upon approval of your return request, you will receive a Return Authorization (RA) number and instructions for returning the product.

Pack the Item: Securely pack the item, including any accessories.

Include the Return Authorization Number: Clearly write the RA number on the outside of the package.

Return Shipping: You are responsible for return shipping costs. We recommend using a trackable shipping service to confirm receipt of your return.

Refund Procedure:

After we receive and inspect your return, we will notify you via email about the status of your refund. If approved, the refund will be processed and credited to your original payment method within 15 business days

Contact Details:

For any questions regarding our policy, please contact us at dalgeofficial@gmail.com.

Thank you for your understanding and cooperation!

You can reach our customer support team by sending an email on dalgeofficial@gmail.com.

We strive to respond to all inquiries within a few hours.

If your package hasn’t arrived within the expected timeframe, please contact our customer service team for assistance. We’ll do our best to help you locate your order.

For orders shipped to USA  there are no additional customs duties, ensuring a straightforward shopping experience.

All orders to EUROPE & UK , leave from our warehouse in EUROPE.

Please note that customs duties and taxes may be applicable due to your country's import regulations and are the responsibility of the customer. 

individual Research Recommended: We encourage our customers to stay informed about their country’s import regulations. It is advisable to check with local customs offices or government websites for the most current information regarding any duties or taxes that may apply to shipments from Europe.

At Dalge, we are committed to providing a clear and transparent shopping experience, and we appreciate your understanding of the complexities involved with import taxes within Europe.